1. Information We Collect
At Smile Rental Phuket, we collect information you provide directly to us, such as when you:
- Make a reservation for scooter rental
- Contact us through our website, phone, or messaging apps
- Subscribe to our newsletter or promotional communications
- Provide feedback or reviews about our services
This information may include your name, email address, phone number, passport details, hotel information, and payment details necessary for scooter rental services.
2. How We Use Your Information
We use the information we collect to:
- Process your scooter rental reservations and payments
- Provide customer support and respond to your inquiries
- Send you booking confirmations and important service updates
- Improve our services and website functionality
- Comply with legal obligations and safety requirements
- Send promotional offers (only with your consent)
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, property, or safety, or that of our customers
- With trusted service providers who assist in our operations (under strict confidentiality agreements)
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to:
- Access your personal information we hold
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to processing of your personal information
- Withdraw consent at any time
6. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- WhatsApp: +66 62 682 3973
- Telegram: @renty_phuket
- Address: 7/39, Chalong, Mueang Phuket District, Phuket 83000
7. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.
Last updated: January 2025